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Privacy Policy

Last updated: February 9, 2026

1. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, and phone number (including mobile phone numbers for SMS communications)
  • Business name and website URL
  • Customer contact information you import for review campaigns
  • Communications you send to us
  • SMS/text message consent and opt-in status

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Send review request campaigns on your behalf via email and SMS
  • Send appointment confirmations and reminders via SMS
  • Send promotional offers and service updates via SMS (with your consent)
  • Communicate with you about our services
  • Respond to your inquiries and support requests

3. SMS/Text Messaging

When you provide your mobile phone number and consent to receive SMS messages from us, the following applies:

How We Collect Your Phone Number

We collect your mobile phone number when you submit our contact form, sign up for our services, or explicitly opt-in to receive SMS communications. You must provide affirmative consent (such as checking a consent checkbox) before we send you text messages.

Purpose of SMS Communications

We may send you SMS messages for the following purposes:

  • Review requests for your business
  • Appointment confirmations and reminders
  • Promotional offers (with your consent)
  • Service updates and account notifications
  • General business communications

Message Frequency

Message frequency varies based on your service usage and preferences. Typically, you may receive 1-5 messages per month, though this can vary depending on appointment scheduling and promotional campaigns.

Opting Out

You can opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a confirmation message and will no longer receive SMS communications from us. Reply HELP for assistance or contact us at hello@rejoicereviews.com.

Mobile Information Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service providers who assist in our operations (e.g., email/SMS delivery providers), who are contractually obligated to protect your information
  • Legal authorities when required by law
  • Business partners with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS protocols
  • Secure storage of data with access controls
  • Regular security assessments and updates
  • Limited access to personal data on a need-to-know basis
  • Employee training on data protection practices

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar tracking technologies to analyze website traffic and improve your experience. The types of cookies we use include:

  • Essential cookies: Required for basic website functionality
  • Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
  • Functional cookies: Remember your preferences and settings

You can control cookie preferences through your browser settings. Disabling certain cookies may limit your ability to use some features of our website.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications (including SMS by replying STOP)
  • Request a copy of your data
  • Withdraw consent where applicable

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: